Terms and Conditions

Collection Jungle Limited trading as Hi Collects will be referred to as “we”, “our”, “us” in these Terms and Conditions. By using any information and services of this website, you subject to these Terms and Conditions as follow.

We reserve the right to amend these Terms and Conditions at any time. We suggest you read and fully understand them when visiting our website. If you have any questions or suggestions, please contact us via services@hicollects.com.

To use our website and receive our services, you must be at least the age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as binding agreement. You are not allowed to use this website or receive services if doing so is prohibited under any law or regulation applicable to you.

When buying an item, you agree that:

  1. you are responsible for reading the full item listing before making a commitment to buy it,

  2. you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the checkout payment process

The prices we charge for our products and services are listed on the website. We reserve the right to change our prices for products at any time and to correct errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. 

Products descriptions

We make every effort to secure accurate descriptions and images on our product, but we do not guarantee that they are accurate. Therefore, the descriptions and images may slightly different from the exact products. We reserve the right to correct any error or omission in order to provide better services to you.

Shipping Policy

We provide shipping services within New Zealand national wild only. The price and estimated duration for delivery will be automatically created inordinate with your shipping address. Please read more in our Shipping Policy.

Return and refund policy

We do accept return or refund options under specific a circumstance, which state in our Return Policy.

Change Offering

We may, without prior notice, change the product/services; stop providing the products/services or any features of the products/services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.


You aggress to indemnify and hold our harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with. If you want to stop receiving such promotional materials or notices – please just notify us at any time.

Customer support details & contact info

Terms are expected to have contact information enabling users and customers to receive customer support services and to correspond with the website and its operators.


We understand your personal information is extremely important to you, as so do to us. We will only deal with your personal information under the Privacy Act 1993. However, we do not guarantee the security of any information which is provided by you. More about our Privacy Policy, please refer to our Privacy Policy.